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Cookies Policy

This Cookies Policy is part of the General Terms & Conditions and Privacy Policy. Accessing and browsing the website or using the website services implies accepting the General Terms & Conditions (and therefore the Privacy Policy and Cookies Policy). Please read them carefully.

Thank you for deciding to visit us. We want your experience on our website to be an excellent one, so we have written this Cookies Policy as transparently as possible.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded onto the user’s device when they visit a website. Their main purpose is to recognise the users each time they access our website and they also enable us to improve the quality and usability of our website.

Cookies are essential for the Internet to work properly; they cannot damage the user’s equipment/device and, if they are activated in your browser settings, they help us to identify and resolve possible errors in the way www.asssa.es functions.

Types of Cookies

There are different types of cookies. They all work in the same way but there are small differences between them:

  1. Session Cookies. Session cookies last only as long as your visit and they are deleted when you close your browser. Their main purpose is to identify the type of device and support the security of the website or its basic functions. They do not contain personal information that enables us to identify someone.
  2. Persistent or Permanent Cookies: They are stored on the hard disk of your device and our website reads them every time you visit it; they have a pre-determined expiry date, after which the cookie stops working. They enable us to identify your actions and preferences; they analyse your visits and help us understand how users reach our web page and how we can improve our services.
  3. Functional Cookies: Enable users to remember the decisions they made, such as their login details and password. The information collected by these cookies is anonymous (that is, they do not contain your name, address or any other details).
  4. Third Party Cookies. Third Party cookies are the cookies installed by a website that you are not browsing on; for example, the ones used by social media (like Facebook) or by external content plug-ins (like Google Maps). Some advertising companies also use these kinds of files to monitor your visits to every website where they advertise.
  5. Analytical Cookies: The purpose of these cookies is to carry out regular maintenance and ensure users get a better function and service; they do this by compiling data about your activity.

How ASSSA uses Cookies

When you access www.asssa.es you must expressly accept the use of this type of cookies on your devices. If you deactivate cookies, your browsing quality may be affected and some of the website features may not function correctly.

a) Own Cookies

In order to recognise you and provide you with a better service, our website uses our own cookies (small text files stored by your browser). The advantage of accepting our cookies is that it saves you time. They can also be used to recognise you on your subsequent visits and adapt the content shown to you, to obtain information about the date and time of your last visit, measure some traffic parameters within the website itself and estimate the number of visits made, so we can focus and adjust our services and promotions more effectively.

No cookies will allow us to contact you on your telephone number, your email address or by any other means. No cookies can extract information from your hard disk or steal your personal information.






Keep the user session active while browsing the site.


Inform about the Cookie Policy.


Sets the language of the site.


Allows management of the access of the registered user to the Portal of the Insured. An additional cookie with a random name may be generated for the same purposes.


Security control of submission of forms.


Used to keep the session active on the Professional Access website.


Used to distinguish users in the Professional Access website.


 b) Google Analytics Cookies

This website uses the Google Analytics service provided by Google, Inc., an organisation whose head office is in 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses cookies to help us analyse how our website is used. The information produced by the cookie about your use of the website (including your IP address) will be sent directly to Google and stored in their US servers. Google will use this information on our behalf in order to monitor how you use the website, compiling reports on site activity and providing other services related to site activity and Internet usage. Google can send this information to third parties if required to do so by legislation, or when these third parties process information on behalf of Google. Google will not link your IP address with any other information held by Google.

If you wish, you may reject the handling of your data or information by rejecting the use of cookies by selecting the appropriate setting in your browser. However, if you do this, you may not be able to use all the functions available on this website. When you use this website, you consent to your information being handled by Google in the manner and for the purposes described above.





Google reCAPTCHA. This cookie is set as required when running in order to provide its risk analysis.


Google Analytics. Used to distinguish users.


Google Analytics. Used to distinguish users.


Google Analytics. Used to distinguish users.


Google Analytics. This is for analysis and is used to measure how users interact with our website.


Google Adsense: The use of the Double Click cookie allows Google and its partners to serve ads based on the visits that users make to their sites or other sites on the Internet.


Google AdSense. Used to experiment with advertising efficiency on websites that use its services. It is the origin cookie for the functionality of “Conversion Linker”: it takes information on clicks on ads and stores it in an origin cookie so that conversions can be attributed outside the landing page.


Facebook. Used by Facebook to deliver a range of advertising products, such as real-time offers from third-party advertisers.

User preferences to avoid cookies.

At ASSSA – AGRUPACIÓN SANITARIA SEGUROS, S.A. and in compliance with current legislation, we provide you with the information that enables you to configure your Internet browser/s in order to preserve your privacy and security when cookies are used. We provide you with information and links to the official support sites of the main browser programs so you can decide whether you want to accept the use of cookies or not.

You can block cookies by using the browser setting tools or you can configure your browser to warn you when a server wants to store a cookie:

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    Este reglamento tiene por objeto regular el funcionamiento del Servicio de Atención al Cliente y del Defensor del Asegurado de ASSSA, así como las relaciones entre ambos. Se rige por la Ley 44/2002 de 22 de noviembre, de Medidas de Reforma del Sistema Financiero y por la Orden ECO 734/2004, de 11 de marzo, sobre los departamentos y servicios de atención al cliente de las entidades financieras.

    El Reglamento para la defensa del asegurado puede solicitarlo en la siguiente dirección de correo: sacquejasyreclamaciones@asssa.es.