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The importance of quality service from a health insurer

The most differentiating factor between a top-quality health insurer and an average health insurer is the service they provide to their clients and the manner in which they provide this service.

Customer service is not only important when selecting your health insurer, but it is even more significant during times of illness when you require friendly, sensitive treatment, and your issues are handled efficiently. This allows the insured to feel safe and allows trust and confidence to grow and develop between the two that lasts for years.

To provide such a good level of service, it is important for the health insurance company and the medical professionals to work together to meet the high level of demand required by their policyholders.

At ASSSA our more than 80 years of experience reflects in the quality of the service we offer. We have the necessary resources and a highly qualified multilingual team, with a commitment to offer our policyholders complete attention and a personalized service in their own language. Our work ethics are also governed by values, proximity, and trust.

The satisfaction of our clients is our main objective; therefore, our staff is always prepared to work quickly and efficiently, making communication between the client and ASSSA flow in a unobstructed way.

For this reason, we only include in our medical directory professional and prestigious centre and Doctors that can offer our clients top quality, first rate health care.

The satisfaction, trust and confidence of our policyholders motivate us to continue working every day to provide a better service.

At ASSSA we offer our clients the tranquility and peace of mind with our lifetime coverage and with our unique service to take care of their most precious commodity, their health.

 

ASSSA Health Insurance
The information published in this media neither substitutes nor complements in any way the direct supervision of a doctor, his diagnosis or the treatment that he may prescribe. It should also not be used for self-diagnosis.
The exclusive responsibility for the use of this service lies with the reader.
ASSSA advises you to always consult your doctor about any issue concerning your health
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NOTA INFORMATIVA

REGLAMENTO PARA LA DEFENSA DEL ASEGURADO DE ASSSA

Este reglamento tiene por objeto regular el funcionamiento del Servicio de Atención al Cliente y del Defensor del Asegurado de ASSSA, así como las relaciones entre ambos. Se rige por la Ley 44/2002 de 22 de noviembre, de Medidas de Reforma del Sistema Financiero y por la Orden ECO 734/2004, de 11 de marzo, sobre los departamentos y servicios de atención al cliente de las entidades financieras.

El Reglamento para la defensa del asegurado puede solicitarlo en la siguiente dirección de correo: sacquejasyreclamaciones@asssa.es.

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