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The customer feedback, key point when choosing health insurance

When making the decision to purchase health insurance, several factors must be studied, such as coverage, price, medical directory and customer service. In addition to the information provided by the insurance company, it is very useful to know the opinion of the customers, especially if it is the first time they purchase a health insurance.

ASSSA has the confidence and satisfaction of their policyholders, proof of such is their testimonies:

Lifetime coverage and price

“I was very pleased when I found ASSSA. It was very important to me to have the peace of mind from the very first day, that my health insurance company would never cancel my contract regardless of the age or policy usage. Moreover, there is no age-related premium increase, which is fair enough from my point of view”. Erk Petersen – Policy 31.273-02.

“I cannot emphasise enough how essential it is to have the annual checks which are offered by ASSSA”. Marion Poole – Policy 22.411.

Medical directory

“The medical service I received was second to none. Everything went smoothly, both in terms of appointments and medical care”. Monika Krupica – Policy 16.977.

“The hospital and staff were excellent. The operation was carried out by a first-class professional”. Geoffrey Roland Smith – Policy 34.518.

Customer service

“Customer service is exceptional. There is no language barrier and this is very helpful to me”. Kerstin Lübke – Policy 31.465.

“What makes the difference between one insurance company and another is having a professional, compassionate person who is willing to help”. Rosemarie Tobler – Policy 14.808.

“I would like to emphasise the swiftness with which ASSSA managed my treatment before and after my surgery and the importance of relying on their professional support”. Stuart J. Cohen – Policy 31.812.

 

ASSSA Health Insurance
The information published in this media neither substitutes nor complements in any way the direct supervision of a doctor, his diagnosis or the treatment that he may prescribe. It should also not be used for self-diagnosis.
The exclusive responsibility for the use of this service lies with the reader.
ASSSA advises you to always consult your doctor about any issue concerning your health
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    NOTA INFORMATIVA

    REGLAMENTO PARA LA DEFENSA DEL ASEGURADO DE ASSSA

    Este reglamento tiene por objeto regular el funcionamiento del Servicio de Atención al Cliente y del Defensor del Asegurado de ASSSA, así como las relaciones entre ambos. Se rige por la Ley 44/2002 de 22 de noviembre, de Medidas de Reforma del Sistema Financiero y por la Orden ECO 734/2004, de 11 de marzo, sobre los departamentos y servicios de atención al cliente de las entidades financieras.

    El Reglamento para la defensa del asegurado puede solicitarlo en la siguiente dirección de correo: sacquejasyreclamaciones@asssa.es.

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    INFORMATION ON THE DENTAL MEDICAL DIRECTORY

    EXCLUSIVELY FOR POLICYHOLDERS WITH A DENTAL INSURANCE POLICY

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